Contact Us

This Contact Us page gives Ywjfk ceramic-planter customers one verified place to find the store operator, support schedule, email address, telephone number, and physical business address.

OUR IDENTITY

Legal Business Name: 1000 GOLDCOAST WAY LLC
Store Name: Ywjfk
Physical Business Address: 17686 Circle Pond Court, Boca Raton, FL 33496, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@ywjfk.shop
Business Phone Number: +1 (309) 504-3674

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed. For a planter question, identify the SKU and note whether it concerns dimensions, vessel count, ceramic body, glaze, rim, hole, plug, foot, handle, saucer, tray, recess, pad, care, delivery condition, or a missing component.